At BlueLink, we combine the talents of our thousands of experts around the world to bring you the best in customer experience.
Defining and developing your customer relations strategy, listening to and getting to know your audiences, improving your processes and your organisation, training your teams and improving their interpersonal skills: we guarantee the excellence of your customer relations!
For remote, omni-channel customer relations, available 24/7 in 35 languages.
To support you in your customer experience projects.
To offer you the benefit of the latest market solutions offered by BlueLink’s Innovation Lab.
To develop the talents and expertise of the customer relations teams, carried out by the BlueLink Academy .
Overall satisfaction rating associated with our services (on a scale of 10)
Our NPS (Net Promoter Score)
of clients satisfied with our ability to inspire and offer innovative solutions
of clients satisfied with our flexibility to deal with the unexpected
A committed and responsible group
Want to know more about our CSR commitment? Find out about our sustainability strategy here.
A heritage of excellence
By promoting excellence in customer relations, we strengthen the trust between brands and their customers every day.