A solution for each of your challenges
Because caring about the quality of customer relationships is our art, we are committed to offering you our best practices, honed over decades of experience. The history and culture of your brand are a unique and precious heritage that reflects its identity and deserves to shine throughout the customer journey.
In response to these challenges, we provide you with tailor-made solutions in the service of relational excellence.
What are your customer
relations challenges?
Outsource
my customer relations to reflect my brand image, even from a distance
Optimise
my customer relations to strive for service excellence
Innovate
in my customer relations to explore new horizons
Know
my customers to understand them from every angle
Train
my teams to cultivate excellence in relationships
Discover our offer
They have chosen us and we are proud to assist them
The excellence of BlueLink’s customer relations in a few figures
8,6
Overall satisfaction rating associated with our services (on a scale of 10)
88
Our NPS (Net Promoter Score)
9,4
Satisfaction rate regarding our ability to offer innovative solutions (on a scale of 10)
8,8
Satisfaction rating regarding our flexibility in dealing with unforeseen circumstances (on a scale of 10)
A committed and responsible group
Want to know more about our CSR commitment? Find out about our sustainability strategy here.
A heritage of excellence
By promoting excellence in customer relations, we strengthen the trust between brands and their customers every day.
