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Contact centres operational management

For remote, omni-channel customer relations, available 24/7 in 35 languages.

We take care of the bonds that we forge and “care” is our core business. Convinced that people must remain at the heart of a customer relationship that creates value for the company, we provide you with customer advisors who immerse themselves in your brand’s codes and values, to become true ambassadors.  

  • Outsourcing your customer relations service

BlueLink in a few figures


years of expertise


languages mastered by bilingual or trilingual advisors


interconnected centres around the world


continuous availability

Our references

They chose us and we are proud to support them in a partnership of mutual trust and co-construction.

Our clients

Focus on customer relations trends

Our experts decipher and analyse the latest customer relations trends for you.

The Observatory